FAQ

Where does this store ship from?

This store does not ship. You will receive a confirmation email with your PIN number. Keep the email somewhere safe for your records.

What is this store's return and exchange policy?

OURWORLD Prepaid Cards, and unused credit balances derived from the purchase of Prepaid Cards, are not redeemable for cash (except as required by law) and cannot be returned for a cash refund or exchanged.

Do you accept orders placed outside of the US?

Yes!

How long will it take to receive my order?

You should receive a confirmation email within 1-7 days of purchasing. The email will contain your verification PIN as well as the instructions to activate your code.

What happens when I place an order from multiple stores?

Storenvy lets you order items from multiple stores at once and checkout out in one step. When you place an order from multiple stores at once, you will receive a separate package from each store. If you have any questions about your order, please contact the store that you ordered from directly.

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.